By Jonathan Wood, head of residential at Bidwells in Norwich
What does it take to become an estate agent? Well actually on the face of it, not a lot. After a recent television programme; Mary Portas Secret Shopper that looked in to the work of a London Estate Agent, Mary Portas wants to start a revolution in the world of estate agents. I think something that the humble Norfolk Estate Agent would be keen to agree with. She said ‘Buying a house is the most important purchase of our lives, but she thinks estate agents have been letting us down in a big way. Last year complaints rocketed by 40% and her secret cameras show why’.
She also said ‘Estate agents are caught with their trousers down as they pull out all the oldest tricks in the house-selling book; multiple viewings, misleading particulars and lack of specialist knowledge are among the long list of things that drive us up the wall’.
Thankfully the vast majority of estate agents in Norwich and Norfolk are the complete opposite.
Most have been in the industry for many years and command a vast amount of business and local knowledge. The emphasis is that we are very proud of our region and whilst Norfolk covers thousands and thousands of acres, we are still a very close knit region where people still talk to each other. As the industry is still not fully regulated, this has allowed sadly the cowboy agent to exist. They either avoid any professional memberships in fear of being caught out or are
refused membership due to their business ethics. Thankfully here is Norwich and Norfolk; we are extremely privileged to have extremely active associations as the Norwich and District of Estate Agents and nationally The National Association of Estate Agents, The Association of Residential Letting Agents and many more.
You can contact Jonathan at Bidwells on 01603 763939.